Wednesday, July 20, 2011

Oh No… Here We Go Again!

If you were reading my blog about a  year ago, you probably remember the hhGregg/Samsung front load washer ordeal and the months and months of consumer’s hell I went through to return the defective washer. 

After hhGregg finally took  the washer (and dryer) back in August 2010,  I replaced the Samsung set with a Whirlpool Duet front-loading steam washer and dryer.

I’ve been very pleased with the new machines’ performance…

…until today. 

I walked into my laundry room this afternoon to find water pouring out from underneath the washer.

What the heck?!  

sad face

It was all I could do not to sit down and cry.

And, wouldn’t you know,  the 12-month interest free promotion on the Lowe’s credit card is almost up.  In order to avoid a year’s worth of interest, the washer and dryer balance had to be paid off  by July 26th.  As my luck would have it,  I just mailed the payoff check two days ago. 

TWO DAYS AGO! 

Of course the washer is still under warranty, but if it turns out I have another washer with a chronic defect, I won’t have any consumer leverage for return and/or replacement this time since the washer and dryer balance has been paid off.

The repairman is coming tomorrow afternoon.   I’m going to think positive and hope  the leak  was just caused by a small problem that requires an easy, one-time  fix.

4 comments:

Justabeachkat said...

Isn't it crazy and maddening too when things like this happens?! Ugh! I sure hope it was an easy and inexpensive fix.

Hugs,
Kat

Deb said...

Here's hoping it works out...I remember reading about your problem last year and since then, I've heard other people complain of problems with front loaders. I'm thinking they might be an appliance who's time has not come?

Pink Roses and Teacups said...

Oh Shari, This just plain stinks! What the heck is going on with these washers? So sorry to hear this. Hope the problem is easily fixed.

Deb

Happy Cottage Quilter said...

Okay Shari, I want to know what happened?? What did the repair man say was wrong??

Jocelyn