Not long after I started my blog, I posted about turning a spare bedroom into a French country cottage inspired office/guest room and mentioned how I was looking for a pretty chair to replace the (very ugly) basic office task chair at my (Ballard Designs) computer desk.
For a long time, I have coveted the castered parsons chair with the French Ticking Blue slipcover from Ballard Designs.
I looked at a lot of desk chairs but this chair always remained at the very top of my wish list. However, I couldn’t justify the $209 they wanted just for the French Blue Ticking slipcover (plus $139 for the chair) so I just kept watching the website, hoping the slipcover would eventually go on sale.
Lo and behold, I finally saw the slipcover on sale for $59.99! It was too good to be true!
When I went through the checkout process on the website, I was charged the “sale” price but later found $209.00 had actually been charged to my credit card!
No, no, no!
I called Ballard Designs to question the discrepancy and was promptly informed it was a website glitch that was making the French Ticking Blue slipcover show up as being on sale when, in fact, the slipcover was NOT really on sale and the true price for it was still $209.00…and that’s the price they were sticking to.
Boooooooooo! Cancel my order and issue a credit to my credit card please.
To make a long story a bit shorter, over the next few weeks I saw the slipcover on sale several more times but when I would question it, I was told they were still having problems with the website. After I did some crying and whining, Ballard Designs did the right thing and sold me the slipcover for the sale price. But they went one step over and above and gave me the lowest price that had appeared on the website during the glitch ...$39.99!
Yes, yes, yes!
Thanks to Ballard Designs, I’m now sitting pretty!
**Please note: I have no affiliation with Ballard Designs nor did I receive any compensation (or a discounted price) from them to mention them or their products here on my blog. I’m just one happy customer who wanted to share my experience (and pretty new chair).